Customer Service

Quality Control

Quality is Malollan’s highest priority. Therefore all factories need to follow Malollan’s strict quality regulations. Besides the certification process, Malollan’s two-step quality control system is applied for each and every order.

As soon as an order is confirmed and production has started, Malollan’s professional Quality Control staff will be sent to the factory. The first production outcome is regularly checked, especially the surface quality. Samples are taken home to the Malollan Laboratory. A second sample is tested at the production facilities, and if both tests are within the required quality, production continues. If any irregularities are found, the cause will be investigated and corrected. A continuous checking of the surface quality as well as the packing and loading is mandatory and guaranteed by Malollan’s Quality Control system.

All noticeable problems will be reported and provided to the client, including a detailed list and photos. Malollan supplies a testing report/technical data sheet for all products.

Due to Malollan’s  two-step Quality Control system and its own Quality Control staff, highest quality standards can be guaranteed for all products. An analysis of two independent laboratories is an outstanding service in the industry.

    GHANA
    Physical Address: Adjacent Mile 7 Overpass, Behind Ruttchen Trucks.
    Postal Address: P.O Box AT 1699, Achimota Market. Accra-Ghana
    Telephone: +233 302 409 335 , +233 302 941 594
    Fax: +233 302 409 335

    LIBERIA
    Physical Address: RIA Highway
    Postal Address: P.O. Box 688, 1000 Monrovia, 10 Liberia.
    Telephone: +231888092209, +231888463643

    SWEDEN
    Physical Address: Gropegårdsgatan 5 Lgh 1403 417 15 Göteborg
    Telephone: 004-672-917-524-7

    CANADA
    Physical Address: 11 Catford Rd. Apt 107 North York, Ont. M3J 1P9, Canada
    Telephone: 001 (416) 8873025

    INQUIRES
    info@malollan.com

    SALES & TECHNICAL SUPPORT
    sales@malollan.com
    support@malollan.com

    ADMINISTRATION AND ACCOUNTS
    admin@malollan.com
    malollancompany@gmail.com